Store Policy

Customer Care & Refunds

Here at BabyPal we are committed to providing the very best customer care, service and goods possible. We want every customer to have an amazing experience with us, therefore it is our mission to provide the very best service. If for any reason you are not completely satisfied with your order please contact us as soon as possible using the email below and someone will get back to you as soon as possible to resolve the issue. We accept refunds up to 14 days after delivery if the item is in the original condition it was received.


Privacy & Safety

BabyPal take your privacy and security extremely seriously. Only after purchasing from us or contacting us will we have your details and these will only be used to get in touch, provide an update on your order or send out promotional information from time to time. We do not share any information with any third parties and all online payments are processed using a secure server through Shopify, and PayPal.